The course description for Compassionate Communication Skills 201 at Google:

Compassionate Communication Skills 201

Communicate to collaborate and take action

Prerequisite

Prior completion of all sessions and exercises of Compassionate Communication Skills 101 is REQUIRED.

Details

Over three modules, this course will help you:

This course applies the concepts of Compassionate Communication (aka Nonviolent Communication or NVC), a practice for identifying and articulating what’s important in situations. Each session introduces new concepts and skills to practice.

Learn new ways to get conversations back on track!

Course Formats

We offer two formats to learn this approach: Self Study and Virtual.

Self-Study Course

For the self-study option, you can view the course slides for each weekly session above.

Virtual Course

The virtual option is an intensive, highly-interactive course – not a lecture – and regular participation is required. Over three weeks, each 90-minute session introduces new concepts and skills. You will practice the skills in exercise breakouts with other participants, then in homework afterward. You will leave each session ready to have new types of conversations. You are expected to apply these skills between sessions – in fact, each week we ask you to note how often you use the skills. Enroll in the virtual course only if you commit to attending every session, doing every exercise, and also doing homework.

We aim to create a "shared space" in which course participants can rely on each other and trust they've been through the same learning experiences. As a result, we have a few strict policies for participating in the virtual course:

You must join with your own computer or GVC. You'll need privacy to talk with exercise partners in breakouts.

Attending and participating with cameras on is required. We want you to have exercise partners who are prepared and engaged. Likewise, in order for you to effectively support your exercise partners, we require you to have fully participated.

  • You must join with your own computer or video conferencing screen. You'll need privacy to talk with exercise partners in breakouts.

  • Attending and participating with cameras on is required. We want you to have exercise partners who are prepared and engaged. Likewise, in order for you to effectively support your exercise partners, we require you to have fully participated.

  • Missing a session or exercise will result in removal from the course. There is no make-up policy but you are completely welcome to resume the course when it is offered later.