The Skills
![The Skills](/content/images/size/w960/2024/02/presenting-in-nyc-2.jpg)
These courses introduce Compassionate Communication (aka Nonviolent Communication or NVC), a practice for identifying and articulating what’s important in situations.
They were developed by Earl J. Wagner, who taught them at Google between 2014 and 2024. Earl now leads a team offering the trainings internally at Google and also externally.
Skills 101
Compassionate Connection
Communicate more efficiently
- Module 1: Debug the discussion in real time
- Module 2: Identify what really matters
- Module 3: Work with emotional reactivity
Materials:
Materials for Facilitators:
Skills 200
Compassionate Practice
Practice compassionate communication skills
Materials for Facilitators:
- Comp Comm Skills 200 Course Playbook with Checklist
- Comp Comm Skills 200 Help: How to get involved and facilitate
- Comp Comm Skills 200 Handbook
Skills 201
Compassionate Collaboration
Collaborate more productively
- Module 1: Express appreciation
- Module 2: Apologize and give feedback
- Module 3: Help them help you achieve your goals
Materials for Facilitators:
Skills 301
Compassionate Conflict
Resolve differences more quickly
- Module 1: Assess level of agreement
- Module 2: Set boundaries and say "no"
- Module 3: Move forward when you hear "no"